I was told that I had a gambling problem because I questioned their policy. (This was told to me by the security manager when I asked a few questions). After 12 hours they will escort you off the gaming floor by force if necessary. This policy is from Responsible Service of Gambling.Īs soon as you enter the gaming floor, a 12 hour timer starts on you using facial recognition.Įven if you go away shopping, eat at restaurants, go watch a show etc, your timer is still running. Crown have introduced a new policy which is not told to you when you check in and isn't on show anywhere in the complex.
